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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Linda Otero

March 10, 2023

5  out of  5 rating by Linda Otero
"Been with state farm Marci Barrett for many years bundled car home and life insurance always helpful friendly staff would highly recommend for all your insurance needs"

Melissa Faltenovich

March 9, 2023

5  out of  5 rating by Melissa Faltenovich
"We have been clients of Marci's for several years, since we first moved to the area. She is so responsive and her office is wonderful to work with. My husband mostly works with Marci, and he raves about her so much I feel like I know her! I highly recommend this office - we wouldn't go anywhere else!"

Evangeline Lesko

March 7, 2023

5  out of  5 rating by Evangeline Lesko
"Wonderful Insurance! My mother has been with state farm before I was even born, I had State Farm as my first insurance and I switched back last year to it! Love the women who work here very sweet, and they get the job done!!!"

javier roman

March 1, 2023

5  out of  5 rating by javier roman
"I have had the pleasure of having Marci be my agent for decades. Outstanding service from herself and staff. Always ready to help u out and get u the answers u need. Need an agent or just looking to upgrade????……. She’s the one. Call… u won’t be sorry."

Linta Sims

February 27, 2023

5  out of  5 rating by Linta Sims
"Wonderful staff!"

Srikanth Nimmagadda

February 22, 2023

5  out of  5 rating by Srikanth Nimmagadda
"I moved here from Texas, my agent in Texas referred me here. I worked with Monica. She is wonderful. She helped me understand a lot of limits in my insurance and how I was overpaying. She is very personable. The entire transaction was very smooth. They even tracked my payments later on and alerted me when they are due. I definitely recommend them with out any reservations. It is a five star service for sure."

Will Moss

February 10, 2023

4  out of  5 rating by Will Moss
"Everyone in the office is always prompt and attentive when dealing with questions. Excellent service overall."

Christine Kremling

February 8, 2023

5  out of  5 rating by Christine Kremling
"Marci Barrett and team are wonderful to work with. They personalize insurance to make sure you have what you need"

lisa williamson

January 24, 2023

5  out of  5 rating by lisa williamson
"I’ve been with State Farm at Marcie’s office for several years. Everyone in the off ice is great. They are always helping and I feel valued. Easy to contact and always address my questions."

Melodi Diluciano

January 11, 2023

5  out of  5 rating by Melodi Diluciano
"Everyone very knowledgeable and kind!"

Janie Wright

December 23, 2022

1  out of  5 rating by Janie Wright
"I recently changed over to Marci from another ! I have been with State Farm for three yrs ! I had a payment that was paid one week after grace period ! They charge you double if you miss on time not a late fee ? I never heard such thing plus after that my insurance bill was wrong saying I owed 9.99 ? No one could explain that only thing they kept saying( Kim)well you have been late since you switched ? No I haven’t your company had the billing wrong ? Ohio billing for this Company saids they see nothing paid late ever !!! So I stated that snd their answer was find another company 💔 Thank you Mim you such a positive person (Not) please learn how to find the problem and get a solution not add on to the problem !!! Marci I would loved to sit down and go over my account !!! Thank you Janie"

Francis Tibbitts

December 19, 2022

5  out of  5 rating by Francis Tibbitts
"Terrific lifelong agent in Marci. Staff very accommodating with any request by phone."

Geraldo Soto

December 16, 2022

5  out of  5 rating by Geraldo Soto
"Marci and her team are amazing! They have always gone above and beyond in assisting my family. I will highly recommend to anyone in need of assistance."

Mark Wise

December 11, 2022

5  out of  5 rating by Mark Wise
"Marci and her crew are extremely professional and always willing to help. Excellent agent! Highly recommended."

James Moyer

December 2, 2022

5  out of  5 rating by James Moyer
"Wonderful State Farm agent who has handled my insurance needs for years. Highly recommend her and her staff. Couldn’t ask for better service."

Randy Silvy

November 15, 2022

5  out of  5 rating by Randy Silvy
"I have been with Marci for a few years now. Great customer service. Very professional very personal great combination."

Rhenda Miller

November 7, 2022

5  out of  5 rating by Rhenda Miller
"Marci Barrett and her staff are friggin amazing … I have been with Marci ( my sisters and kids too… Car; Home and Life Insurance ) for going on 20 years and wouldn’t ever leave , she’s like family! Her staff is courteous and professional and I love when they let me know of new products that they’d like to share with me.. on a personal note, on top of their top notch service, they texted me happy birthday and I even got a card today wishing me a Happy Thanksgiving… who does that…? Someone with a superior company and a personal touch! And I have to add, I did read one bad reviews before I added this one, and it makes me sad to think that some folks think Marcy wouldn’t do everything in her power to make things right… I know she’s the best person through State Farm and I’d never leave… ever!"

hailey roby

November 7, 2022

5  out of  5 rating by hailey roby
"By switching to state farm, Marci was able to save me half of what I paid with another company with better coverage."

Jared Fiscus

November 3, 2022

5  out of  5 rating by Jared Fiscus
"Wonderful people and small business"

kim Patrick

November 2, 2022

5  out of  5 rating by kim Patrick
"When you have a claim they get right on it. Marci is very personable and does her best to take good care of her clients."

Arlene Dadley

November 2, 2022

5  out of  5 rating by Arlene Dadley
"If you are not getting all of the quick service, discounts, professional expertise, personal care, respect & help that you should receive from your insurance carrier, pick up the phone and call or text Marci BarrettState Farm Insurance. Marci can even help with insurance connections for your out of state 2nd home. You'll get better coverage with an even better price! Call her TODAY! You won't be sorry!"

Dawn Salcedo

October 28, 2022

5  out of  5 rating by Dawn Salcedo
"Marci snd her staff are always willing to assist in anyway they can. It can be a request for a copy of my insurance card, change of lessor and any request and they are always will to provide support, Way to go!!!!’"

Mark Breese

October 19, 2022

5  out of  5 rating by Mark Breese
"Marci barrett is a very professional and caring person and agent she has been my agent for about 35 years and has always been helpful and caring through our many trials and tribulations life brings to us she was amazing when we had a fire at our house in 2012 we have our car insurance with State Farm and hopefully I won’t have to ever change she also has been helpful with an ira and soon to be a mortgage underwriter for quicken loans thanks for all you have done for me and my family over the years mark breese Avon lake oh"

Bill Neal

October 16, 2022

5  out of  5 rating by Bill Neal
"This company is extremely efficient in their work and in handling claims expeditiously. I would recommend them to anyone without hesitation."

Jon Morano

October 14, 2022

5  out of  5 rating by Jon Morano
"I've been with Marci Barrett for over 30 years. Her office has always been helpful and a best value to me that I've never needed to look for another insurance agent."