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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon West

Sharon West

March 6, 2025

5  out of  5
rating by Sharon West
"Professional, attentive, friendly, efficient. And really nice."
We responded:
"Sharon, you are the BEST!! So thankful that you came back to us! We will continue to do our best helping you in our Agency. Thank you for your kind review and your loyalty to our office! Marci"
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Justin Plas

February 18, 2025

5  out of  5
rating by Justin Plas
"This office has always treated our family so well. They are responsive and kind. I would recomed them to anyone in the area."
We responded:
"Thanks so much Justin! We appreciate you and your family over the years. We are so happy to be your State Farm office. Please reach out anytime, and thanks for the 5 star review! Marci and Team"
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judy rankin

February 6, 2025

5  out of  5
rating by judy rankin
"This comment in reference to Marcie Baretts St.Farm office on Detroit Rd. Avon, Ohio. I had a most pleasent experience with Cynthia Noris yesterday...she could understand what my proble was and solved in a few minutes. after that we shatted afew minutes and I was finished. she ended thanking me for calling and said stop in and call anytime I have a question."
We responded:
"Judy, such a nice review to read about our team member Cynthia! So happy she was able to help you with your concerns and put your mind at ease. We appreciate you and your business. Thanks for being a State Farm loyal customer. Marci"
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Deanna Smith

February 5, 2025

5  out of  5
rating by Deanna Smith
"Kim was great, she was very helpful and significantly decreased my auto insurance. I would definitely recommend them"
We responded:
"Deanna, so happy to hear that we were able to help with your auto insurance! Kim is always trying to help our customers the best way possible. We're so lucky to have her! Thank you for your business. Marci"
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Katie Badenhop

February 4, 2025

5  out of  5
rating by Katie Badenhop
"Switching was a breeze with absolutely amazing customer service!"
We responded:
"Welcome to our Agency Katie! So happy to hear your experience was such a positive one! We look forward to working with you. Thanks for leaving us a 5 star review! Marci and Team"
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Aaron Brown

January 31, 2025

5  out of  5
rating by Aaron Brown
"Very quick to respond and answer all my insurance questions"
We responded:
"Good to hear Aaron! Our customers are our top priority! Thank you so much for your business. We appreciate you! Marci and Team"
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Mark Towers

January 31, 2025

5  out of  5
rating by Mark Towers
"always helpful, great prices, great coverage..."
We responded:
"Thank you Mark for being a State Farm customer and also for being with our Agency. We’re here for you anytime! Marci and team"
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Alfred Zocchi

January 28, 2025

5  out of  5
rating by Alfred Zocchi
"I've been dealing with Marci Barrett for 34 years. I highly recommend Marci as an agent, she's professional, kind, and will give you the best options, she's always available to talk."
We responded:
"Thank you so much Alfred! We appreciate you and the business you give us at my Agency and State Farm. Love helping you. Marci and Team"
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Mandi Wille

January 20, 2025

5  out of  5
rating by Mandi Wille
"Kim is amazing! She was so kind and explained everything, made it so simple. I was simply curious what could be done, and come to find out, she SLASHED my payments in half of what I was paying. She was so pressure free and awesome with the whole thing. Marci, I tell ya, you got a good one with that Kim!"
We responded:
"Mandi, THANK YOU so much for coming in today, and letting us help you with your auto insurance! We love saving people money and providing good coverages along the way. Kim does a fantastic job and we are so fortunate to have her be a part of this Agency. Thank you! Marci and Team "
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Deena Baker

January 20, 2025

5  out of  5
rating by Deena Baker
"Marci and her team are always very helpful and follow through in a very professional manner!"
We responded:
"Deena, you are the BEST!!!!!!!! Thank you for being such a loyal State Farm customer. We love helping you over the years. Thank you for your business. Marci and Team"
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W. Ed Easley

January 20, 2025

5  out of  5
rating by W. Ed Easley
"They have been trying to quote us for many months now, however our most recent SUV St. Farm could not allow. Their quote for our renters was much better coverage at a much lower rate!! We had a recall on our SUV which fixed the reason for St Farm's denial. Both our presentantices were susseccful with much better coverage and a much lower rate. This was the reason for our change!!! Made it easy to change."
We responded:
"So happy to hear this Ed! Thank you for allowing us to help you and welcome to our State Farm Family! Marci and Team"
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Susan Schimelfining

January 17, 2025

5  out of  5
rating by Susan Schimelfining
"Marci & Jenn provided excellent service for my mom for many years for home, auto and personal insurance. They were exceptionally helpful in helping us transition her policies smoothly when she was no longer able to drive her car but kept it for visiting family and selling her home. Always provided prompt, accurate & professional service with connected compassion for challenging times."
We responded:
"Susan, Thank You for your kind words about Jenn and our office! We appreciate you taking the time to leave us a google review. I've always enjoyed helping your family very much! Thank you , Marci"
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Enver Kambur

January 10, 2025

5  out of  5
rating by Enver Kambur
"I am really happy with State Farm. They have best people who work over there especially Jenn She is really helpful and kind person I have ever seen"
We responded:
"Enver, THANK YOU for taking the time to leave us a 5 star review! We loved reading your comments about our team here in Avon. Every day we strive to provide great service to our customers! Jenn does an exceptional job and we are fortunate to have her at our Avon office. Thanks for your business, Marci"
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Matt Cuffari

January 8, 2025

5  out of  5
rating by Matt Cuffari
"Not only is their coverage great, but their customer service is top tier! You can't ask for much more than kindness, efficiency, and effectiveness."
We responded:
"Hello Matt! What a nice google review for our Agency! Thank you so much for taking the time to let us know how we're doing.We appreciate you and your auto business. Thank you for kindness. Marci and Team "
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David Romero

January 6, 2025

5  out of  5
rating by David Romero
"👍"
We responded:
"David, THANK YOU so much for taking the time to leave us a google review today! We appreciate you and your business. Marci and Team"
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Dominique Goodwin

January 2, 2025

5  out of  5
rating by Dominique Goodwin
"They women at the office are great. All had smiles in their faces, greeted me as a valued customer, and were able to help answer all my questions. I was able to work with Ms. Salipante and she was able to get me remarkable savings on my new policy and and made sure I had the best coverage with my budget. Thank you to Ms. Barnett and her team, highly advise you give them a call or even stop in."
We responded:
"Dominique, THANK YOU so much for leaving us a google review! And, welcome to our Agency. We are so thrilled to have you on board and we will do our best to take great care of you! So happy Jenn was able to save you money and help with your coverage. She does a great job! Thank you for your business. Marci"
Profile photo of Dominic Wilder

Dominic Wilder

November 9, 2024

5  out of  5
rating by Dominic Wilder
"We love working with Marci Barrett's State Farm office! Whenever they refer us work at DRYUNOW Emergency Restoration, it's always a smooth and easy process. Marci and her team are professional, reliable, and a pleasure to collaborate with. Highly recommend their services to anyone in need of top-notch insurance support!"
We responded:
"Thank you Dominic for your kind words and support of our Agency! We also appreciate YOU taking such great care of our State Farm customers . We know we can count on you anytime! Thanks for taking the time to leave us a 5 star google review!! Marci and Team"
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Janet barvincak

November 4, 2024

5  out of  5
rating by Janet barvincak
"Marci is a true professional. She takes the time to get to know you and investigate what is best for you. We have been with her for many years and plan to continue. Highly recommend."
We responded:
"Janet, THANK YOU for being so kind! We love helping you and your family. We're here anytime and we are so happy you and Kerry are part of our Agency. Happy New Year! Marci"
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Jim PARK

November 2, 2024

5  out of  5
rating by Jim PARK
"Marci Barret's office is so helpful. Went to pay my bill and without asking Marci found ways of reducing it"
We responded:
"Jim, THANK YOU so much for your kind words and leaving us a 5 star review! We appreciate you and your business! Thank you for being such a loyal customer to State Farm and our Agency. Marci and Team"
Profile photo of Carmen Elena Barreiro

Carmen Elena Barreiro

October 30, 2024

5  out of  5
rating by Carmen Elena Barreiro
"Hello dear State Farm I met the most wonderful people when I was looking for car and home insurance Jenn. And Marci helped me and were able to save a lot of money Jenn thanks for being awesome 🤩 Highly recommend this office in Detroit Very cozy and friendly God Bless You my dear friends 🌷🌷"
We responded:
"Carmen, THANK YOU so much for taking the time to leave us a 5 star google review! It was TRULY so special meeting you this week at our office. I am so thrilled that you were able to save so much money on your car insurance! Fantastic! We look forward to working with you. Thank you again for choosing us and our Agency. Come back and visit us soon! Marci and team."
Profile photo of Thomas Maggard

Thomas Maggard

October 28, 2024

5  out of  5
rating by Thomas Maggard
"Marci and her staff are great group of people And will take the time to explain all the details"
We responded:
"Tom, THANKS SO MUCH for taking the time to see us today. And we want to thank you for the nice comments about our staff! We try hard to take care of our State Farm customers. We appreciate you and Laure so much! You and the family are the BEST! Marci and Team"
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bonnie mason

October 22, 2024

5  out of  5
rating by bonnie mason
"Had a review of all our policies line by line. Marci gave us information on available changes to enhance our coverage and save money. My husband has been a client for over 37 years; so, Marci is family to us. Marci and her staff are excellent agents; and, their clients benefit from their expertise. We've had other insurance brokers compare our State Farm coverage with other insurance companies. No other company could match State Farm's coverage, premiums, and quality of customer service. We, highly recommend her office for your insurance coverage."
We responded:
"Bonnie and Bill, THANK YOU so much for your 5 star review!. You have been with me for so many years, you are definitely one of the family! We LOVE helping both of you. We love to try and find ways to save money and make changes to coverages that just make sense to both of you. Thank you for your confidence in our Agency. Looking forward to many more years of helping both of you! We appreciate you so much! Marci and Team "
Profile photo of Greg Mileo

Greg Mileo

October 4, 2024

5  out of  5
rating by Greg Mileo
"If courteas, professional service is what you expect then look no further than this, I've been with them for many years now, and have never been disappointed"
We responded:
"Greg, THANK you so much for your google review. We appreciate YOU, and thanks for being so loyal to us with your auto and home insurance. Marci Barrett and Team"
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Lynn Pensinger

September 3, 2024

5  out of  5
rating by Lynn Pensinger
"Great and Professional service. Explain the details perfectly"
We responded:
"Lynn, THANK YOU so much for taking the time to come in today! It was great visiting with both of you and reviewing your coverages. You guys are the BEST! State Farm is so lucky to have you as such loyal customers. Thank you for your business! Marci and Team"
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Manny Matos

August 15, 2024

5  out of  5
rating by Manny Matos
"They always do a great job answering our questions and getting back to us"
We responded:
"Manny, thanks so much for taking the time to leave us a google review! We love helping our customers. It was great seeing both of you in my office this week. We had a lot of good things to review together! We appreciate you and your family and the loyalty to our Agency and State Farm. Marci and Team"