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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janet barvincak

Janet barvincak

November 4, 2024

5  out of  5
rating by Janet barvincak
"Marci is a true professional. She takes the time to get to know you and investigate what is best for you. We have been with her for many years and plan to continue. Highly recommend."
We responded:
"Janet, THANK YOU for being so kind! We love helping you and your family. We're here anytime and we are so happy you and Kerry are part of our Agency. Happy New Year! Marci"
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Jim PARK

November 2, 2024

5  out of  5
rating by Jim PARK
"Marci Barret's office is so helpful. Went to pay my bill and without asking Marci found ways of reducing it"
We responded:
"Jim, THANK YOU so much for your kind words and leaving us a 5 star review! We appreciate you and your business! Thank you for being such a loyal customer to State Farm and our Agency. Marci and Team"
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Carmen Elena Barreiro

October 30, 2024

5  out of  5
rating by Carmen Elena Barreiro
"Hello dear State Farm I met the most wonderful people when I was looking for car and home insurance Jenn. And Marci helped me and were able to save a lot of money Jenn thanks for being awesome 🤩 Highly recommend this office in Detroit Very cozy and friendly God Bless You my dear friends 🌷🌷"
We responded:
"Carmen, THANK YOU so much for taking the time to leave us a 5 star google review! It was TRULY so special meeting you this week at our office. I am so thrilled that you were able to save so much money on your car insurance! Fantastic! We look forward to working with you. Thank you again for choosing us and our Agency. Come back and visit us soon! Marci and team."
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Thomas Maggard

October 28, 2024

5  out of  5
rating by Thomas Maggard
"Marci and her staff are great group of people And will take the time to explain all the details"
We responded:
"Tom, THANKS SO MUCH for taking the time to see us today. And we want to thank you for the nice comments about our staff! We try hard to take care of our State Farm customers. We appreciate you and Laure so much! You and the family are the BEST! Marci and Team"
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bonnie mason

October 22, 2024

5  out of  5
rating by bonnie mason
"Had a review of all our policies line by line. Marci gave us information on available changes to enhance our coverage and save money. My husband has been a client for over 37 years; so, Marci is family to us. Marci and her staff are excellent agents; and, their clients benefit from their expertise. We've had other insurance brokers compare our State Farm coverage with other insurance companies. No other company could match State Farm's coverage, premiums, and quality of customer service. We, highly recommend her office for your insurance coverage."
We responded:
"Bonnie and Bill, THANK YOU so much for your 5 star review!. You have been with me for so many years, you are definitely one of the family! We LOVE helping both of you. We love to try and find ways to save money and make changes to coverages that just make sense to both of you. Thank you for your confidence in our Agency. Looking forward to many more years of helping both of you! We appreciate you so much! Marci and Team "
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Greg Mileo

October 4, 2024

5  out of  5
rating by Greg Mileo
"If courteas, professional service is what you expect then look no further than this, I've been with them for many years now, and have never been disappointed"
We responded:
"Greg, THANK you so much for your google review. We appreciate YOU, and thanks for being so loyal to us with your auto and home insurance. Marci Barrett and Team"
Profile photo of Lynn Pensinger

Lynn Pensinger

September 3, 2024

5  out of  5
rating by Lynn Pensinger
"Great and Professional service. Explain the details perfectly"
We responded:
"Lynn, THANK YOU so much for taking the time to come in today! It was great visiting with both of you and reviewing your coverages. You guys are the BEST! State Farm is so lucky to have you as such loyal customers. Thank you for your business! Marci and Team"
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Mark Towers

August 27, 2024

5  out of  5
rating by Mark Towers
"always helpful, great prices, great coverage..."
We responded:
"Thank you Mark for being a State Farm customer and also for being with our Agency. We’re here for you anytime! Marci and team"
Profile photo of Manny Matos

Manny Matos

August 15, 2024

5  out of  5
rating by Manny Matos
"They always do a great job answering our questions and getting back to us"
We responded:
"Manny, thanks so much for taking the time to leave us a google review! We love helping our customers. It was great seeing both of you in my office this week. We had a lot of good things to review together! We appreciate you and your family and the loyalty to our Agency and State Farm. Marci and Team"
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Robyn Dimacchia

August 9, 2024

5  out of  5
rating by Robyn Dimacchia
"I stopped in to Marci Barrett’s office to speak to someone in person, as I knew I wanted to make a change to a new insurance agency, but did not know exactly what I needed. I worked with Kim Baldwin and she was fabulous! She gave me different scenarios, asked me questions about my needs and was able to help me based on my answers. She explained things well and I appreciate how patient and helpful she was with me in making a decision."
We responded:
"Robyn, THANK YOU so much for leaving us this review! First of all, I am thrilled you chose our office and that Kim was able to take the time to answer your questions and concerns. She is the best at this! She is FABULOUS and we are so fortunate to have her here in this Agency helping our customers. Thank you for your business! Marci and Team"
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Wende Wilson

August 6, 2024

5  out of  5
rating by Wende Wilson
"MARCIE & HER CREW ARE TRULY A GIFT FROM GOD! IT WAS SUCH A BLESSING TO MEET THEM! MARCIE & KIM WORKED WONDERS N MY SITUATION & I CAN NOT BE MORE GRATEFUL! I WILL BE SHARING MY EXPERIENCE WITH ALL IF MY ASSOCIATES! MARCIE MAY GOD CONTINUE TO SHINE HIS LIGHT UPON YOU ALL!!!"
We responded:
"Wende, we just knew when you walked in our office that you belonged with us and our Agency! We're so happy to be able to help with securing coverage and at a great price! Thanks again to you daughter for sending you to us. We love helping you and your family. God bless you! Marci and Team"
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Mike Zablotney

August 1, 2024

5  out of  5
rating by Mike Zablotney
"Friendly, personable people who respond to phone calls and emails. Courteous and willing to help solve issues. Very helpful in seeing resolutions to completion."
We responded:
"Mike, thank you for your kind review. We work hard at getting back to our customers in a timely fashion. We appreciate your business! Marci and team"
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cheri wilson

July 30, 2024

5  out of  5
rating by cheri wilson
"Marci and her staff go over and beyond to make sure you understand your policy, and what I love about it her team knows me by name, not just a client. I've known Marci for over 25 years and some. Thanks Marci for your kindness."
We responded:
"Cheri, THANK YOU so much for your kind google review!. We have been together so long, and my office appreciates YOU and your family so much! State Farm is so lucky to have you as a loyal customer! Please reach out to us anytime. Marci and Team"
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Laura L

July 29, 2024

5  out of  5
rating by Laura L
"I was impressed with the exceptional service. The staff is knowledgeable, informative, professional and place the needs of the clients 1st with a smile."
We responded:
"Love this Laura! We have a smile just reading this google review! Thank you so much for your kind words and for being with our Agency. We appreciate YOU! Marci and Team"
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david kern

June 27, 2024

5  out of  5
rating by david kern
"Great firm to be associated with. Been with Marci for over 30 years. They always take care of you. Highly recommended."
We responded:
"Thanks so much DAVE!! We appreciate your kind words. We love helping you with all of your insurance needs. Glad we updated your disability coverage as well. You're the BEST!! Appreciate you and your business. Marci and team"
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denise oskins

June 25, 2024

5  out of  5
rating by denise oskins
"Marci and her team are caring and thoughtful. They go above and beyond to take care of my insurance needs. They don’t try to oversell, but make sure I’m aware of products I should have to protect my family. Highly recommend Marci and State Farm. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Denise, THANK YOU so much for taking the time to leave us a google review. We appreciate you so much, and we love helping you and your family. Marci and Team"
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Beth Lewandowski

June 14, 2024

5  out of  5
rating by Beth Lewandowski
"Marci cares deeply about her clients and provides the best service possible. Always a fun experience to meet with her."
We responded:
"Beth, it was so great spending time with you and Skip this week! Thank you so much for your business and for being such a loyal customer to our Agency. You're the BEST! Marci and Team"
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Sarita Agosto

June 12, 2024

5  out of  5
rating by Sarita Agosto
"They are very Friendly and Help Me with Everything that I may or may not have a problem with. I have been a customer with them for many years. Marci and her staff are the best. The staff go above and beyond whenever I need help with anything."
We responded:
"Sarita, we appreciate you and your family over the years! Love helping you with your auto insurance and home insurance and life insurance. Thank you! Marci and Team"
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lisa Robinson

June 11, 2024

5  out of  5
rating by lisa Robinson
"Been with Marci since 1988! I love her and her office staff. They are helpful, personable, and caring."
We responded:
"Lisa, THANK YOU so much for your kind words and leaving us a google review. We love helping you with all your auto, home and life insurance needs. It was so great seeing you this week. THANK YOU for your business. Marci"
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Jenny Mushe

May 24, 2024

5  out of  5
rating by Jenny Mushe
"I’ve been with State Farm since I could drive in high school and everyone has always been beyond helpful, informative, and kind!"
We responded:
"Jenny, THANK YOU so much for your kindness! We appreciate you being with our Agency and State Farm for so many years. Please reach out to us anytime. We're always here to help. Thanks, Marci"
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Manav Ahuja

April 19, 2024

1  out of  5
rating by Manav Ahuja
"Have been with Marci Barrett - Avon OH for last 15+ years for all my home and auto policies. She has been the best. However her team who handles the daily business is totally different. In last 6 months bill zoomed by over $50 per month. When called for explanations, got a standard response - inflation, its a corporate act we can't do anything etc. One of the worst agents/ office managers to work with esp Madeline from Marci Barrett's team at Avon, OH. There is yelling, urge to close calls without finishing the topic and complete listening to the customer, not ready to hear others, my word is better than yours attitude, zero customer service, and total apathy based soft skills a person designated as a manager she has. Maybe being rude has paid her well and was able to keep / grow the business. Hope Marci takes care of this before she loses more long standing and loyal customers for Statefarm. Never would recommend."
We responded:
"Thank you Manav for posting a review and taking the time to bring this to my attention . I'm very sorry to hear about your recent frustrations when reaching our office. It saddens me to hear that we didn't meet your expectations and answer your billing questions satisfactory. We work hard to try and deliver great customer service as our other reviews have highlighted, but we have failed with your experience. Although I can't change your recent experience, I'd be happy to connect with you to talk further on this. Again, I am sorry that we didn't take care of you in the manner that you were expecting. Marci"
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Jose Lopez

April 1, 2024

5  out of  5
rating by Jose Lopez
"She is alway looking out for us and try’s to save us money with our policies we have been with State Farm and Marci Barrett for many years always a pleasure to work with."
We responded:
"Jose, YOU'RE THE BEST! Thank you for your kind words. Love helping you in our Agency. Thank you, Marci"
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Eladio Andujar

March 29, 2024

5  out of  5
rating by Eladio Andujar
"Marci Barrett and her office have always gone over and beyond in assisting me with any issues I have come up against. Truly appreciate them so much."
We responded:
"We appreciate you so much over the years Eladio! Thank you so much for your loyalty and your business. Marci and team"
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Javon Carter

March 29, 2024

5  out of  5
rating by Javon Carter
"My experience with State Farm has been great"
We responded:
"Javon, THANK YOU so much for your confidence in our Agency and for leaving us a 5 star review. We appreciate you and your business. Marci and Team"
Profile photo of Rosa Lopez

Rosa Lopez

March 22, 2024

5  out of  5
rating by Rosa Lopez
"They are the best. I have been a customer for years. I have only had positive experiences. I enjoy working with Marci and her team. 😄"
We responded:
"Thank you Rosa! You are so kind, and we appreciate YOU and YOUR business. We pride ourselves on being attentive to our customers, and we look forward to helping you for many years to come. You're the BEST! Marci and Team"