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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenny Mushe

May 24, 2024

5  out of  5 rating by Jenny Mushe
"I’ve been with State Farm since I could drive in high school and everyone has always been beyond helpful, informative, and kind!"
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Manav Ahuja

April 19, 2024

1  out of  5 rating by Manav Ahuja
"Have been with Marci Barrett - Avon OH for last 15+ years for all my home and auto policies. She has been the best. However her team who handles the daily business is totally different. In last 6 months bill zoomed by over $50 per month. When called for explanations, got a standard response - inflation, its a corporate act we can't do anything etc. One of the worst agents/ office managers to work with esp Madeline from Marci Barrett's team at Avon, OH. There is yelling, urge to close calls without finishing the topic and complete listening to the customer, not ready to hear others, my word is better than yours attitude, zero customer service, and total apathy based soft skills a person designated as a manager she has. Maybe being rude has paid her well and was able to keep / grow the business. Hope Marci takes care of this before she loses more long standing and loyal customers for Statefarm. Never would recommend."
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Jose Lopez

April 1, 2024

5  out of  5 rating by Jose Lopez
"She is alway looking out for us and try’s to save us money with our policies we have been with State Farm and Marci Barrett for many years always a pleasure to work with."
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Eladio Andujar

March 29, 2024

5  out of  5 rating by Eladio Andujar
"Marci Barrett and her office have always gone over and beyond in assisting me with any issues I have come up against. Truly appreciate them so much."
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Javon Carter

March 29, 2024

5  out of  5 rating by Javon Carter
"My experience with State Farm has been great"
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Rosa Lopez

March 22, 2024

5  out of  5 rating by Rosa Lopez
"They are the best. I have been a customer for years. I have only had positive experiences. I enjoy working with Marci and her team. 😄"
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Robert Austin

March 19, 2024

5  out of  5 rating by Robert Austin
"I highly recommend the office of Marci Barrett.The wonderful Kim assisted me in obtaining a new policy.My family has had State Farm since 1978."
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Matthew R

March 14, 2024

5  out of  5 rating by Matthew R
"Super helpful service here! Highly recommend"
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Kimberly Delewski

March 13, 2024

5  out of  5 rating by Kimberly Delewski
"Always a great experience and helpful with anything I need!"
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Christina Zupancic

March 12, 2024

5  out of  5 rating by Christina Zupancic
"Marci Barrett took the time to review our coverage, and re-examine our needs. Her outstanding service, communication, interaction, and professionalism are appreciated. It gives us peace of mind in our changing environment and lifestyle. We are grateful for her experience and wisdom. We highly recommend her to meet your insurance needs with high quality service at a reasonable price."
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Alexis Malone

March 7, 2024

5  out of  5 rating by Alexis Malone
"Best agent around."
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Sue Hagan

February 16, 2024

5  out of  5 rating by Sue Hagan
"Very helpful and always dependable to serve our insurance needs"
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Richard Jaram

February 9, 2024

5  out of  5 rating by Richard Jaram
"highly efficient crew, saved me alot of money from previous"
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Carmen Schneider

February 1, 2024

5  out of  5 rating by Carmen Schneider
"Kim was very kind and helpful!"
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Frank Novak

January 27, 2024

5  out of  5 rating by Frank Novak
"Marci and her staff have always done a great job. Anytime I have had questions or issues they have always responded quickly and have been a great help in resolving any issue. I volunteer at the Western Reserve Fire Museum and she is very supportive in assisting and providing us with material in support of fire prevention week. We couldn’t do it without her."
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Logan Gibson

January 19, 2024

5  out of  5 rating by Logan Gibson
"Very friendly and helpful"
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Sid Shannon

January 17, 2024

5  out of  5 rating by Sid Shannon
"Every single encounter I’ve ever had with anyone at Marci’s office has been exceptionally pleasant. By the way I love Marci Barrett, she’s an amazing human being."
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Katie O'Keefe

January 17, 2024

5  out of  5 rating by Katie O'Keefe
"Marci and her team are great! I've been with them for a long time because they are always helpful and provide excellent service."
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Ken Heaton

January 3, 2024

5  out of  5 rating by Ken Heaton
"Marci Barrett's Office has been my only state farm office since my college days, a little (lot) of time ago. I spent very little time in the Avon/Avon Lake area of Ohio as I moved for my career. They have remained my primary contact point with State Farm. I am embarrassed to admit I only call when I need something, assuming they will jump to any task that I have presented, and they have. Always friendly and helpful, but more importantly very professional when I need them the most."
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Mary Paulin

December 30, 2023

5  out of  5 rating by Mary Paulin
"Jenn did a great job at making the process easy and simple to understand!"
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December 26, 2023

5  out of  5 rating by Jenn
"Such a welcoming office! Everyone is willing to help. Moved policies here when my prior agent retired and it has been a wonderful, smooth transition! Absolutely love it!"
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Christina Szatala

December 21, 2023

5  out of  5 rating by Christina Szatala
"Very knowledgeable staff at office. Responsive and very helpful. Have been with Marci and her team for over 25 years and would not think sbout ever switching."
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Edwardo Vazquez torres

December 20, 2023

5  out of  5 rating by Edwardo Vazquez torres
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Morgan Lisaula

December 19, 2023

5  out of  5 rating by Morgan Lisaula
"Every time I call with any issues they get resolved quickly and efficiently, the staff is always eager to help! I’ve been insured with this office for years now! Dani helped me with my most recent billing issue and she has great customer service!"
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Ruth Fitzwater

December 5, 2023

5  out of  5 rating by Ruth Fitzwater
"Marci Barrett and her staff are amazing! I have been with Marci for a very long time. When I call with a question and sometimes it's more than one the staff has always been very helpful. I feel like they are family. Thank you for always being there for me and my family."