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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William McClellan

May 27, 2025

5  out of  5
rating by William McClellan
"I made a few calls when they were closed and was trying to get an account started before the 20th and when they came back in, Jen notified me a couple times and I got a hold of the day that I was coming in and within a few minutes, she had things set up Very courteous helpful to get it via account going and a couple times. She’s responded to some emails that I’ve sent or or voicemails and which is helped me out and we’re on the road. Everything was professional and any question I asked she answered and it’s more than my last insurance company Did they? I talked to 20 people to give me an answer on something and they never ever answered so this is starting off much much much more better than my previous insurance company."
We responded:
"William, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! I am so happy to hear that Jen was able to answer all your questions and help you along the way. She does a great job helping customers in our Agency .We look forward to continuing to support your insurance needs. Thanks for choosing us! Marci and team"
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YJ Chen

May 20, 2025

5  out of  5
rating by YJ Chen
"Jenn was kind and professional when we consulted her about auto and home insurance. She made the whole process feel easy, and our communications were pleasant and effective. She was easy to talk to and took our needs into account. I'd happily recommend her to anyone looking for solid coverage without the hassle. :)"
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Zhiyuan Zheng

May 16, 2025

5  out of  5
rating by Zhiyuan Zheng
"Jenn and staff at State Farm are amazing—super helpful, professional, and efficient. They handled everything quickly and made the whole process smooth and stress-free. I really appreciate the great service. Highly recommend!"
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dale starbuck

May 9, 2025

5  out of  5
rating by dale starbuck
"Dealing with Marci Barret's office is always a pleasure. The office staff are courteous and helpful. I have been dealing with them for many years and will continue to do so."
We responded:
"We love helping you Dale and your family! Thanks so much for your loyalty to State Farm and our agency. Marci"
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Minh L.

May 8, 2025

5  out of  5
rating by Minh L.
"I’ve been with my State Farm insurance by Marci Barrett agency in Avon Ohio for long time. Everybody really kind, nice and really much helpful for everything you need. Yesterday I have Jenn helped me went through the policy of my car insurance really fast and get my payment back quickly, she is so patient, nice, and sweet.. I love her and this agency. Really highly recommend for anyone who looking for the best and trusty insurance company 👍👍👍, also, I have my life insurance with them also ."
We responded:
"Minh, THANK YOU so much in your kindest review of our Agency. I'm so happy to hear that Jenn was able to help you with your past claim. We truly enjoy working with you and Karen! You are the BEST and we are so appreciative of your business. Thanks for letting us insure your car, home and life. Marci and Team. "
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robert sylvester

May 1, 2025

5  out of  5
rating by robert sylvester
"Very responsive & great rates!!!"
We responded:
"Appreciate hearing this Robert! Our staff works hard each day helping our customers as best we can. We appreciate you! Marci and team "
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Jae Jae

April 28, 2025

5  out of  5
rating by Jae Jae
"the best hands down."
We responded:
"Thank you so much for your confidence in our Agency and for leaving us a 5 star google review. We appreciate you! Marci and Team"
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Blake Roberts

April 28, 2025

5  out of  5
rating by Blake Roberts
"Great service and competitive prices!"
We responded:
"Thank you Blake! We are so pleased to see your 5 star review! Our Agency says Thank You! Marci and Team"
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David Carson

April 26, 2025

5  out of  5
rating by David Carson
"This is the best office to work with. Been a customer for over 20 years, excellent service."
We responded:
"Thanks so much for your wonderful review! We appreciate you at our Agency."
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Sharon West

March 6, 2025

5  out of  5
rating by Sharon West
"Professional, attentive, friendly, efficient. And really nice."
We responded:
"Sharon, you are the BEST!! So thankful that you came back to us! We will continue to do our best helping you in our Agency. Thank you for your kind review and your loyalty to our office! Marci"
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judy rankin

February 6, 2025

5  out of  5
rating by judy rankin
"This comment in reference to Marcie Baretts St.Farm office on Detroit Rd. Avon, Ohio. I had a most pleasent experience with Cynthia Noris yesterday...she could understand what my proble was and solved in a few minutes. after that we shatted afew minutes and I was finished. she ended thanking me for calling and said stop in and call anytime I have a question."
We responded:
"Judy, such a nice review to read about our team member Cynthia! So happy she was able to help you with your concerns and put your mind at ease. We appreciate you and your business. Thanks for being a State Farm loyal customer. Marci"
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Deanna Smith

February 5, 2025

5  out of  5
rating by Deanna Smith
"Kim was great, she was very helpful and significantly decreased my auto insurance. I would definitely recommend them"
We responded:
"Deanna, so happy to hear that we were able to help with your auto insurance! Kim is always trying to help our customers the best way possible. We're so lucky to have her! Thank you for your business. Marci"
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Katie Badenhop

February 4, 2025

5  out of  5
rating by Katie Badenhop
"Switching was a breeze with absolutely amazing customer service!"
We responded:
"Welcome to our Agency Katie! So happy to hear your experience was such a positive one! We look forward to working with you. Thanks for leaving us a 5 star review! Marci and Team"
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Aaron Brown

January 31, 2025

5  out of  5
rating by Aaron Brown
"Very quick to respond and answer all my insurance questions"
We responded:
"Good to hear Aaron! Our customers are our top priority! Thank you so much for your business. We appreciate you! Marci and Team"
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Mark Towers

January 31, 2025

5  out of  5
rating by Mark Towers
"always helpful, great prices, great coverage..."
We responded:
"Thank you Mark for being a State Farm customer and also for being with our Agency. We’re here for you anytime! Marci and team"
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Alfred Zocchi

January 28, 2025

5  out of  5
rating by Alfred Zocchi
"I've been dealing with Marci Barrett for 34 years. I highly recommend Marci as an agent, she's professional, kind, and will give you the best options, she's always available to talk."
We responded:
"Thank you so much Alfred! We appreciate you and the business you give us at my Agency and State Farm. Love helping you. Marci and Team"
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Mandi Wille

January 20, 2025

5  out of  5
rating by Mandi Wille
"Kim is amazing! She was so kind and explained everything, made it so simple. I was simply curious what could be done, and come to find out, she SLASHED my payments in half of what I was paying. She was so pressure free and awesome with the whole thing. Marci, I tell ya, you got a good one with that Kim!"
We responded:
"Mandi, THANK YOU so much for coming in today, and letting us help you with your auto insurance! We love saving people money and providing good coverages along the way. Kim does a fantastic job and we are so fortunate to have her be a part of this Agency. Thank you! Marci and Team "
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Deena Baker

January 20, 2025

5  out of  5
rating by Deena Baker
"Marci and her team are always very helpful and follow through in a very professional manner!"
We responded:
"Deena, you are the BEST!!!!!!!! Thank you for being such a loyal State Farm customer. We love helping you over the years. Thank you for your business. Marci and Team"
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W. Ed Easley

January 20, 2025

5  out of  5
rating by W. Ed Easley
"They have been trying to quote us for many months now, however our most recent SUV St. Farm could not allow. Their quote for our renters was much better coverage at a much lower rate!! We had a recall on our SUV which fixed the reason for St Farm's denial. Both our presentantices were susseccful with much better coverage and a much lower rate. This was the reason for our change!!! Made it easy to change."
We responded:
"So happy to hear this Ed! Thank you for allowing us to help you and welcome to our State Farm Family! Marci and Team"
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Susan Schimelfining

January 17, 2025

5  out of  5
rating by Susan Schimelfining
"Marci & Jenn provided excellent service for my mom for many years for home, auto and personal insurance. They were exceptionally helpful in helping us transition her policies smoothly when she was no longer able to drive her car but kept it for visiting family and selling her home. Always provided prompt, accurate & professional service with connected compassion for challenging times."
We responded:
"Susan, Thank You for your kind words about Jenn and our office! We appreciate you taking the time to leave us a google review. I've always enjoyed helping your family very much! Thank you , Marci"
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Enver Kambur

January 10, 2025

5  out of  5
rating by Enver Kambur
"I am really happy with State Farm. They have best people who work over there especially Jenn She is really helpful and kind person I have ever seen"
We responded:
"Enver, THANK YOU for taking the time to leave us a 5 star review! We loved reading your comments about our team here in Avon. Every day we strive to provide great service to our customers! Jenn does an exceptional job and we are fortunate to have her at our Avon office. Thanks for your business, Marci"
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Matt Cuffari

January 8, 2025

5  out of  5
rating by Matt Cuffari
"Not only is their coverage great, but their customer service is top tier! You can't ask for much more than kindness, efficiency, and effectiveness."
We responded:
"Hello Matt! What a nice google review for our Agency! Thank you so much for taking the time to let us know how we're doing.We appreciate you and your auto business. Thank you for kindness. Marci and Team "
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David Romero

January 6, 2025

5  out of  5
rating by David Romero
"👍"
We responded:
"David, THANK YOU so much for taking the time to leave us a google review today! We appreciate you and your business. Marci and Team"
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Dominique Goodwin

January 2, 2025

5  out of  5
rating by Dominique Goodwin
"They women at the office are great. All had smiles in their faces, greeted me as a valued customer, and were able to help answer all my questions. I was able to work with Ms. Salipante and she was able to get me remarkable savings on my new policy and and made sure I had the best coverage with my budget. Thank you to Ms. Barnett and her team, highly advise you give them a call or even stop in."
We responded:
"Dominique, THANK YOU so much for leaving us a google review! And, welcome to our Agency. We are so thrilled to have you on board and we will do our best to take great care of you! So happy Jenn was able to save you money and help with your coverage. She does a great job! Thank you for your business. Marci"
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Dominic Wilder

November 9, 2024

5  out of  5
rating by Dominic Wilder
"We love working with Marci Barrett's State Farm office! Whenever they refer us work at DRYUNOW Emergency Restoration, it's always a smooth and easy process. Marci and her team are professional, reliable, and a pleasure to collaborate with. Highly recommend their services to anyone in need of top-notch insurance support!"
We responded:
"Thank you Dominic for your kind words and support of our Agency! We also appreciate YOU taking such great care of our State Farm customers . We know we can count on you anytime! Thanks for taking the time to leave us a 5 star google review!! Marci and Team"